Guest Guide

Welcome to Rim Khao Resort!

We are so excited to host you. To ensure a smooth arrival, please review our guest guide below.

Finding Us

  • Location: Rim Khao Resort

  • Parking: Free on-site parking is available (no reservation required).

Check-in & Arrival

  • Check-in: 2:00 PM – 8:00 PM (14:00 – 20:00)

  • Check-out: By 11:00 AM

  • Early/Late Policy: Early check-in and late check-out are generally not allowed. If your room is not ready, we are happy to store your luggage securely while you explore the island!

  • How to Check-in: Please proceed directly to the Reception Desk.

  • Late Arrivals: If you expect to arrive after 8:00 PM, you must notify us in advance.

    • Note: Arrivals after 8:00 PM without prior notice will incur a 250 THB service fee.

Getting Here

  • From Saladan Pier (1 km): Take a Tuk-Tuk from the ferry terminal. Cost is approximately 80–100 THB per person (5-minute ride).

  • From Krabi Airport: Shared taxi vans are available at the arrival terminal for 350–500 THB per person.

  • Private Transfer: We can book a private van for 3,300 THB. To book, contact us via WhatsApp (+66 61 057 2722), email (rimkhaolanta@gmail.com), or our website contact page.

Payment & Deposit

  • Deposit: A 100% deposit is required to finalize your booking.

  • Payment Methods: We accept Bank Transfers, PayPal, and Debit or Credit Cards through our secure payment system.

  • Confirmation: Please send us your proof of payment once complete to avoid cancellation.

  • On-site: We accept credit cards at the property.

Resort & Pool Rules

  • Pool Hours: 8:00 AM – 7:00 PM (08:00 – 19:00).

  • Safety Notice: Strictly no swimming after 7:00 PM due to chemical treatments. Violations will result in a fine.

  • Maintenance: The pool will be closed for renovation from May 1st – June 7th. All other amenities remain open.

Life in the Tropics

Rim Khao is a traditional bungalow-style property set in a lush environment. Please note:

  • Nature: Geckos and harmless insects are a natural part of island life and may enter ventilated spaces.

  • Bungalow Design: Our rooms are designed for tropical airflow and are not airtight.

  • Refund Policy: The presence of local wildlife is not a valid reason for a refund. We are happy to provide mosquito netting or maintenance help during staff hours.

House Rules

  • Identification: Valid ID/Passport is required for all guests at registration.

  • Occupancy: Only registered guests are permitted in rooms. We reserve the right to evict unauthorized occupants.

  • No Parties: Gatherings and parties are strictly prohibited.

  • Safety: Please respect the health and security of all guests and staff.

 

Need help? Reach out on WhatsApp: +66 61 057 2722